This Privacy Policy explains how Olympia casino, operated by Novatrix SRL, collects, uses and protects the personal information of players. By registering and using the site, you agree to the practices described here. We process data in line with our E-gaming licence obligations under the Tobique Gaming Commission.
Information we collect
- Account details you provide at registration: name, email, phone number, date of birth, currency and country.
- Verification documents requested for KYC, such as ID, a selfie with ID, a masked bank card image and a recent address document.
- Transaction data, including deposits, withdrawals and bonus activity.
- Technical data such as device type, browser and IP address.
How we use your information
- To create and manage your account and process payments in AUD.
- To verify your identity and meet legal and licensing requirements.
- To prevent fraud, money laundering and underage gambling.
- To provide support and, where you have opted in, send promotions by email or SMS.
How we protect your data
We use SSL encryption across the site and cashier and restrict access to personal data to authorised personnel. Verification documents are stored securely and used only for the purposes described above.
Sharing your information
We may share data with payment providers, identity-verification services and regulators where required by law or to operate the platform. We do not sell your personal information.
Cookies
The site uses cookies to keep you logged in, remember preferences and improve performance. You can manage cookies through your browser settings, though disabling them may affect parts of the site.
Your rights
- Request access to the personal data we hold about you.
- Ask us to correct inaccurate information.
- Request deletion of your data, subject to legal and regulatory retention rules.
- Withdraw consent for marketing communications at any time.
Marketing preferences
You choose whether to receive promotions by email or SMS at registration, and you can update these preferences in your account or by contacting support.
Contact
For any question about your personal data or this policy, contact us through the on-site live chat or by email. We accept players only over 18 years of age.